Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
LIS llc warrants to each original purchaser of it’s “Paver Tool” for one year against defects in materials and workmanship. This warranty will not cover damage caused by:
- negligence caused by improper use and handling
- repaired or altered in any way, in the company’s opinion as to affect the product adversely.
The company reserves the right to repair, or replace the product within the warranty period. If you need to exchange your Paver Tool, send us an email at email@example.com and we will provide you with return instructions.
To return your product, you should mail your product to:
ATTENTION: Paver Tool Returns
11001 214th Ave E
Bonney Lake, WA 98391, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.